1. Information We Collect

We collect information in the following ways:

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a) Information you give us

When you place an order, create an account, or contact us, we may collect:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely by our payment partners)
   

We do not store your full payment card information.

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b) Information collected automatically

When you use our website, we may collect:

• Your IP address

• Browser type

• How you use our website

• Cookies and similar tracking tools
   

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Contact you about your order or account

• Improve our website and services

• Respond to your questions

• Send marketing emails if you agree to receive them
   

You may unsubscribe from marketing emails at any time.
 

3. Sharing Your Information

We only share your information when necessary, such as with:

• Payment processors

• Delivery and courier services

• Website hosting and IT partners
   

These partners must keep your information safe and use it only to provide their services.

We do not sell your personal information.
 

4. Cookies

Our website uses cookies to help it work properly and to understand how visitors use it. You can change your cookie settings in your browser if you want to.
 

5. How We Store and Protect Your Information

We take security seriously. We use measures to keep your information safe and prevent loss, misuse, or access by people who should not see it.
 

We keep your information only for as long as needed for our business or as required by law.
 

6. International Customers

Because we sell worldwide, your information may be stored or processed outside the UK. When this happens, we take steps to make sure your information stays protected.
 

7. Your Rights

Depending on where you live, you may have the right to:

• See the information we hold about you

• Ask us to correct information

• Ask us to delete information

• Ask us to stop using your information

• Withdraw consent for marketing
   

To use these rights, please contact us at:
michael@rimmats.com
 

8. Children’s Privacy

We do not knowingly collect information from anyone under 13 years old. If you think a child has given us information, please contact us and we will remove it.
 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make important changes, we will post an update on our website.
 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

RIMMATS
michael@rimmats.com